MANAJEMEN
MUTU TERPADU PADA PROGRAM STUDI MANAJEMEN PENDIDIKAN S2 PASCASARJANA
UNIVERSITAS NEGERI JAKARTA
Oleh :
Mukhneri
Mukhneri
Abstract:
At
present more directional orientation of the organization to fulfill the needs
of customers, both existing customers within and outside the organization. So
also with the quality of higher education orientation, which is directed at the
needs of the community college (faculty, students, staff) as well as general
community needs. The purpose of this study was to describe the implementation
process of teaching and learning in higher education, service to students and
the system of supervision of learning activities. While the methods used in
this research is descriptive method with population research masters student educational
management force from 2009 to 2010. The results of the research are as follows
: 1) Implementation of the learning process in educational management
department have been met, 2) Information on educational management department
have also been fulfilled, 3) Service learning resources on educational
management department are not entirely satisfied, including the availability of
laboratory educational management, 4) Monitoring learning educational
management department have been run well.
Key Word: Quality Learning, Customer Needs dan Quality Assurance
Key Word: Quality Learning, Customer Needs dan Quality Assurance
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